Charge:

The Undergraduate Student Success Committee (USSC) - expanded during AY23 to include representatives/advocates for graduate student success - is charged with overseeing comprehensive, university-wide efforts to advance OSU's undergraduate student success goals. The USSC does this using transparent processes, and genuinely engaging OSU leadership, faculty, advisors, staff, and partners (e.g., the OSU Foundation and INTO OSU), such that ownership of USSC endeavors is held by all units across the institution.

2022-2023 Academic Year Focus:

The work from the previous year's USSC resulted in selecting an enterprise-wide Customer Relationship Management (CRM) system for all OSU students. The USSC will continue to act as the central university committee providing institutional guidance on functionality and implementation of the CRM, by working closely with the CRM steering committee and other engaged partners. As appropriate, the USSC will continue monitoring on-going initiatives from previous years.

CRM efforts:

USSC members will be assigned to functional implementation teams as appropriate to their role and interests, reporting back to the committee as milestones are reached or decision points need feedback. As part of this assignment, members will establish principles and guidelines for feature groups such as communication, case management, events and involvement, student navigation, reporting, classroom connection, and connection to other OSU student tools; and will participate in process design for student-centered experiences.

Additional work:

In addition to the CRM focus, the USSC shall also:

  1. Revisit the work of the Transfer Student Experience Initiative and determine which remaining recommendations need to receive action from the university. With roughly 36% of our undergraduate students coming to us through transfer pathways, the USSC should make recommendations on how best to support those students as they begin their studies at OSU.
  2. Resume the Undergraduate Student Success Summit, considering a Summit in Winter or early Spring term that focuses on the CRM Implementation.
  3. Monitor USSI-related initiatives and actions taken centrally and, in the colleges, including lessons via the University Innovation Alliance. These include:
    • Completion and retention grants;
    • Beaver connect; and
    • Baccalaureate Core reform implementation.
  4. As appropriate, recommend initiatives or programs that may be ceased or closed to free up resources to scale up higher impact activities and/or core supports.

Undergraduate Student Success Summit

The purpose of the Undergraduate Student Success Summit is to engage the entire campus and partners to advance OSU's undergraduate student success goals. The summit attendees include faculty, administrators, staff, students, with representatives from OSU-Cascades, Extended Campus, INTO OSU, and the OSU Foundation.

  • First Annual: Held at the Corvallis Campus, April 12, 2018 and included 309 participants.

  • Second Annual: Held at the Corvallis Campus, March 7th, 2019 and included over 30 session proposals and keynote speaker Tenisha Tevis, Assistant Professor, Adult and Higher Education, OSU - Students in Transitions.

  • Third Annual: Held at the Corvallis Campus, March 5th, 2020 with the theme: Share your Voice-Elevate your Impact. The 2020 summit hosted more than 550 participants and 93 presentations (across a variety of formats). Keynote addresses were provided by Dr. Dwaine Plaza, OSU Professor of Sociology and Dr. Leticia Oseguera, Associate Professor and Senior Research Associate, Department of Education Policy Studies and the Center for the Study of Higher Education, College of Education at Penn State.

  • Fourth Annual: Held virtually May 11th, 2021 with the theme: Innovating and Ensuring Student Success in Challenging Times. This truncated, pandemic impacted offering saw 366 members of the campus community participate remotely. The summit included topical presentations from the Center for Teaching and Learning as well as the Beaver Connect program. The second hour of the session consisted of participants joing one of five breakout discussions. Items captured from those discussions can be found via the link below.

  • Fifth Annual: Tentative plans - Winter or Spring, 2023 focusing on the new CRM System.